(fluent Czech) Customer Support Consultant (LATAM, remotely)

Overview

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Location: Remote (Chile)

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Maintain working knowledge of our client's products and services

Requirements:

• Excellent Czech and English (B2) communication skills
• At least 6 months of experience in a customer support role
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and stable internet connection

Benefits and Perks:

• Fixed schedule, Monday to Friday, 4 AM – 12 PM UTC-3
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation