Senior Data Analyst, Customer Value

Overview

Our mission: to eliminate every barrier to mental health.At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

Our clinically validated technology,Precision Mental Healthcare, empowers us to deliver the right care at the right time—whe. ther it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people.

Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally.

With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for cus. tomers.

We have raised capital from prominent inves. tors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more.

Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion.

We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are hiring a Senior Data Analyst within our Business Intelligence organization to work with the Cus. tomer Value product team.

The Cus. tomer Value team is responsible for matching members to providers, routing members to the appropriate care, and forecasting utilization for each of our cus. tomers.

This position will be critical in building out the metric tree that shows the north star metrics that the Cus. tomer Value product team drives, and the component metrics that provide visibility in. to the drivers and influences that they should be focused on to do root cause analysis.It is vital that the Cus. tomer Value team can measure the impact of precision care routing (PCR) on financial performance to uncover optimization opportunities.

Equipping the team with this BI support is critical to their success.

You’ll operate in a cross functional data team that includes data scientists and analytics engineers, all of whom are working towards this goal with you.

This is a full time position on our team that reports to the Associate Direc. tor, Analytics

Product and Revenue.

This is a remote position that may require occasional travel for company or team events.

What you’ll be doingPartner with the Cus. tomer Value team to build, maintain, and improve reporting infrastructure that supports our provider experience metrics and related KPIs.Develop a metric tree for any distinct Cus. tomer Value team with a separate North Star Metric, that can be broken down in. to component metrics and influences.Develop dashboards and data visualizations that empower non technical users within the Cus. tomer Value team to understand overall trends and drill Originally posted on Himalayas (

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