Technical Customer Success Manager (Resident Engineer/Linux)

Overview

Zimperium® is the world leader in mobile security, purpose-built to protect the modern mobile enterprise.

Trusted by leading organizations and governments, our AI-driven platform delivers real-time, on-device protection for mobile applications and devices.

We help organizations stay ahead with proactive defense against evolving threats—including mobile-targeted phishing (mishing), malware, app vulnerabilities, and zero-day exploits.

Our mission is to empower organizations to operate securely and confidently in today’s dynamic digital environment.

Zimperium® is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware.   Our MTD and award-winning machine learning-based engine protects against device, network, phishing and application attacks for IOS, Android and Windows devices, using a non-intrusive approach to always protect privacy of users   As part of our fast growing pace, we are currently looking for a Cus.tomer Success Manager (Resident Engineer). The candidate for this role will manage post-sale Cus.tomer relationships including building cus.tomer relationships, managing renewals, facilitating expansion opportunities, driving solution adoption & business value, managing escalations and achieving Cus.tomer delight.  The Cus.tomer Success Manager (Resident Engineer) will be focused on a key enterprise client working primarily onsite at Client’s location.

requires a blend of strong Cus.tomer management experience with a strong technical background.